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Technical Guides
Guides
- How to enable response rate analysis?
- How to use ready-made widgets in ServiceNow?
- ServiceNow - Utilising Instant Feedback loops to build workflows to top of HappySignals data
- How to update your HappySignals applications in ServiceNow
- ServiceNow - How to create a report combining together HappySignals feedback and Incident data
- How to set up IT Support profile information to User Record in ServiceNow
- Application User Guide for Cherwell
- How to set up Single Sign-on (SSO) using SAML?
- Configuring SSO for Azure AD
- Solving Irregular Survey Intervals: A Comprehensive Guide
- Branding Options for the HappySignals Surveys Via Teams Bot
- HappySignals Guided Tour: Self-Service Onboarding
Integrations
Installation and Configuration
ServiceNow
- Proactive IT Experience 2.0.0 Update Guide
- Ticket-based IT Experience 2.0.0 Update Guide
- Service Portal IT Experience 1.2.1 Update Guide
- ServiceNow Scripted Extension Points
- Ticket-based IT Experience 1.5.0 Update Guide
- Using HappyCustomConfig to edit default language in Ticket-based IT Experience
- How to install Ticket-Based IT Experience application to ServiceNow
- How to install Proactive IT Experience application to ServiceNow
- How to install and configure HappySignals Service Portal IT Experience to ServiceNow
- Ensuring Data Integrity with ServiceNow Data Preservers
- Embedding HappySignals Agent Widgets in ServiceNow Using Legacy Dashboards (Instances Created Before Xanadu)
- [Video Guide] How to install Proactive IT Experience application to ServiceNow
- How to install and configure HappySignals Instant Messaging connector for ServiceNow
- How to get HappySignals applications from ServiceNow Store
- How to use Ticket-based IT Experience with custom tables.
- How to measure experiences of your Service Portal
- What kind of access roles HappySignals applications provide in ServiceNow
- Upgrading to ServiceNow Store version of the Ticket-Based IT Experience application
- How to enable responsive HTML buttons with Service Experience application version 1.3.3
- Adding Device Data to Proactive Surveys in HappySignals