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FAQ
- What if people understand the rating scale differently?
- Why was scale of 0-10 selected?
- What is the difference between NPS and HappySignals?
- Can we change the scores afterwards?
- Is there any way to send a follow-up/reminder for anyone who has a pending feedback email they have yet to complete?
- ITXM and ITSM Glossary: Understanding IT Terminology and Acronyms
- Does the Use of HappySignals Affect ServiceNow's Licensing Costs?
- What should HappySignals customers take into consideration while upgrading their ServiceNow instances?
- HappySignals: How our Feedback Request Forms Developed
- Key Fields in Data Mapping for Getting Value from HappySignals