Get a smoother survey experience and more insights with our new survey look & feel, and understand your employees' needs better with HappySignals Employee Data
🎉 New: New Surveys Look & Feel – because a better experience means better data
Having the right data is at the core of smarter IT decisions, and that starts with a great survey experience. We’ve refreshed the look and feel of our surveys to make giving feedback smoother, more consistent, and more engaging for your employees.
What’s new:
-
A unified survey experience across all delivery channels: email and Microsoft Teams
-
A refreshed, modern look and feel that’s easier and faster to complete
-
Updated experience indicators (XIs) for better accuracy and benchmarking:
-
Positive, negative, and neutral XIs now use aligned wording for consistency
-
New XIs added based on latest research
-
Some older XIs have been removed from most measurement areas
-
What's in it for you
-
Higher-quality data thanks to a smoother and more motivating user experience
-
Better response rates and more context-rich insights
-
Simplified branding options to align surveys with your company’s look and feel
🎉 Early access: Employee Data – See the people behind the feedback
HappySignals now lets you collect Employee Data to add a new layer of insight; still fully anonymous, but deeply valuable. You’ll understand who your feedback is coming from, so you can make smarter IT decisions based on work patterns, roles, and responsibilities.
Employee Data is an early access feature. Data collection and ready-made questions are available for now, data analytics is coming in the next releases.
What it is:
-
A set of questions shown after any survey, across all measurement areas
-
Ready-made questions covering:
-
Work routines (e.g. remote/hybrid/in-office)
-
Team leadership
-
AI usage
-
Role and responsibility (fully customizable)
-
-
IT support profile questions now merged into this set
-
All data is automatically linked to previous feedback, so you can analyze historical trends by employee type
Why it matters:
-
Tailor your IT support and tools to the actual needs of different employee groups
-
Spot patterns like: Are remote managers more satisfied with their devices than office-based engineers?
-
Make IT more human-centric — without compromising anonymity
🎉 New: AI Survey: Understand how employees experience AI
AI is becoming part of everyday work — but not all tools are equal in helping people stay productive.
Our new AI tools survey helps you understand how AI tools are used and experienced by employees, so you can spot gaps, reduce friction, and make sure your AI investments actually support productivity.
-4.png?width=688&height=437&name=image%20(5)-4.png)
Other: new Consent for follow-up contact
Customers can request HappySignals Customer Success to enable an option requiring employees to consent to being contacted about their feedback (both ticket-based and proactive surveys).