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Support
  • Go to happysignals.com
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FAQ
  • Using the Platform
    • Platform overview
    • FAQ about Analytics tool
    • FAQ about Survey forms
    • FAQ about ITSM tool
    • User Management (for Admins)
    • Data Configuration (for Admins)
    • Product Training Sessions
  • Release Notes
    • HappySignals Platform
    • Integrations
  • Best Practices
  • Technical Guides
    • Guides
    • Integrations
    • Installation and Configuration
    • ServiceNow
    • FreshService
    • Other ITSM Tools
    • Samples
    • Other
  • Integrations
    • ServiceNow
  • Security and Privacy
  • FAQ
  • Rollout
    • Details about HappySignals rollout
      Back to home
      1. Support
      2. FAQ
      • Using the Platform
        • Platform overview
        • FAQ about Analytics tool
        • FAQ about Survey forms
        • FAQ about ITSM tool
        • User Management (for Admins)
        • Data Configuration (for Admins)
        • Product Training Sessions
      • Release Notes
        • HappySignals Platform
        • Integrations
      • Best Practices
      • Technical Guides
        • Guides
        • Integrations
        • Installation and Configuration
        • ServiceNow
        • FreshService
        • Other ITSM Tools
        • Samples
        • Other
      • Integrations
        • ServiceNow
      • Security and Privacy
      • FAQ
      • Rollout
        • Details about HappySignals rollout

      FAQ

      • What if people understand the rating scale differently?
      • Why was scale of 0-10 selected?
      • What is the difference between NPS and HappySignals?
      • Can we change the scores afterwards?
      • Is there any way to send a follow-up/reminder for anyone who has a pending feedback email they have yet to complete?
      • ITXM and ITSM Glossary: Understanding IT Terminology and Acronyms
      • Does the Use of HappySignals Affect ServiceNow's Licensing Costs?
      • What should HappySignals customers take into consideration while upgrading their ServiceNow instances?
      • HappySignals: How our Feedback Request Forms Developed
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      HappySignals Support
      • Go to happysignals.com
      • Submit a request
      • Sign in