Ticket-based IT Experience for ServiceNow 2.0.2 - July 2026
In this patch release we are ensuring compatibility with ServiceNow Australia release!
Release highlights
- New cross-scope application access rights added to the application to ensure maintained standard data access after ServiceNow Australia release.
- More flexibility for response import start times with custom start timestamps on API queries or by filtering starting records with encoded queries.
- New Platform Analytics compatible feedback list for service desk agents.
- Better support for same instance connecting to multiple HappySignals tenants.
- Release certified for ServiceNow Australia version.
How to update?
To update your application to the latest version follow our general update instructions