πŸš€ Introducing Additional Questions, and more!

You can now ask your own questions that follow after HappySignals surveys, to get detailed insights on how to improve. Also, search category names to find your data.

πŸŽ‰ New: Ask Additional Questions to get detailed insights

We've just rolled out Additional Questions on HappySignals! We’ve heard your needs for more flexibility in understanding different aspects of employee IT experience. With this release, you can now craft your own questions that follow after our standardized surveys, to get detailed insights tailored to your organization’s unique needs.

Depending on what you ask, you can dig deeper into reasons for poor experiences, gather ad-hoc insights for planning or assessing the impact of IT projects, or even understand topics outside of HappySignals' standard measurement areas.
πŸ‘‰ Learn more in our quick-start guide

See Additional Questions in action in this demo


What you can do with Additional Questions:

  • Create your own questions that will be asked after our standardized surveys.
    πŸ’‘ Need inspiration? Check out our example questions
  • Target respondents with relevant questions based on their initial survey response and context data
  • Leverage AI-powered summaries to analyze free text answers efficiently, turning thousands of answers into actionable insights that enrich other experience data on HappySignals
  • Make informed decisions about IT improvements based on detailed insights from your end-users 

Note: Only users with Administrator or Member roles can create question drafts, and only Administrators can approve and activate questions. All users can view the answers received. 


 

πŸŽ‰ New: Search category names to find your data

We've rolled out a search bar upgrade to make it easier for you to find your data – no need to search for hard-to-remember filter titles!

You can now also search for category names, e.g. "Country", "Language", "Location", to quickly view and select filters from the matching category. You can do this with all filter search bars across the platform, e.g. on Experience page, Measure section, Improve Overview page, during Additional Questions creation, etc. Watch this demo to see how it works!