IT Experience 1.2.1 for ServiceNow Release Notes 2021-05-26

Changes and improvements related to HappySignals IT Experience 1.2.1 ServiceNow Store version.

Response rate
This release brings calculated response rate information for IT Experience surveys. Response rate is visible on Survey Other Data section and also on Surveys list views.

Six months survey interval

New Survey interval Once in six months available for Surveys.

Other changes

Corrected the defect which caused surveys to be sent too frequently to the same persons. Including as well few smaller internal improvements.