HappySignals Analytics Release 1.9 2019-11-06

Release 1.9 HappySignals Analytics Notes

ADMIN: Filter and Target Configuration / ESM

  • You can now select the top 4 filters for each ESM type – like HR, IT etc.
  • You can now set filter names / ESM
  • You can now set individual targets / ESM

ADMIN: Copy invitation link from Pending Invites Context menu

  • If an invitee does not receive an invite link, you can use the said feature to copy it and send in an email.

ADMIN: Activity Log

  • See the actions of users in a comprehensive list

LIVE SCREENS: New Screens 

  • Volumes, Best vs. Worst (defaults to Service filter), Score Distribution, Channel
  • Feedback Live Screen now holds a lot of more text.

ANALYTICS:

  • Use the Lost Time graph to filter everything (click on a bar!)
  • You can now share a private QuickSignal by using a url – not so private anymore.
  • Select “Show less” in filter boxes gracefully scrolls to an appropriate place in the screen (this was the case of loooong lists of values)

...and some other fixes too.

Questions, ask support@happysignals.com