Branding Options for the HappySignals Surveys Via Teams Bot

What elements of the HappySignals Surveys Via Teams bot can be branded, and which are mandatory and cannot be modified? Understand which parts of the Teams bot experience are editable and how to prepare for a successful rollout.

Summary

This article explains which branding elements of the HappySignals Surveys Via Teams bot can be configured—such as name, logo, and description—and which are mandatory and cannot be modified. It also provides guidance for a successful rollout.

Branding Options

Customers can configure the following elements of the HappySignals Surveys Via Teams bot before installation:

💡 Important: Branding must be finalized before installation. If the bot is installed first and branding is applied afterward, some elements may take a long time to update—or may not update at all. This is due to how Microsoft propagates branding changes across Teams clients

Mandatory Elements (Cannot Be Modified)

The following components are mandatory and cannot be modified:

• G) Developer Name
• H) Terms of Use
• I) Demo Video and Example Images on the bot's About page
• J) Installation Welcome Message
  Example: "Hello! 👋 Welcome to HappySignals Surveys. This app makes it easy for you to give feedback via Microsoft..."
• K) Help Prompt Message
  Example: "HappySignals Surveys makes it easy for you to give feedback via Microsoft Teams about your experiences with IT..."

These messages are part of the default Teams client behavior and apply to all bots installed via the Teams App Store.