Who can use HappySignals?

HappySignals can be used by 3 different types of users within the organization.

  1. Employees - All persons who receive and rate resolutions and answer survey questions
  2. Users of HappySignals Analytics - Managers, team leads, vendors etc.
  3. Users of the ITSM tool with access to feedback data - Service Desk agents, other resolvers, managers