Basics
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      Who can use HappySignals?

      HappySignals can be used by 3 different types of users within the organization.

      1. Employees - All persons who receive and rate resolutions and answer survey questions
      2. Users of HappySignals Analytics - Managers, team leads, vendors etc.
      3. Users of the ITSM tool with access to feedback data - Service Desk agents, other resolvers, managers