- Support
- Basics
Who can use HappySignals?
HappySignals can be used by 3 different types of users within the organization.
- Employees - All persons who receive and rate resolutions and answer survey questions
- Users of HappySignals Analytics - Managers, team leads, vendors etc.
- Users of the ITSM tool with access to feedback data - Service Desk agents, other resolvers, managers