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Details about HappySignals rollout
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Proactive IT Experience
FAQ
Survey related questions
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User Management
Report configuration
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Data
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Support
Tool Features
Basics
Rollout
Details about HappySignals rollout
Release Notes
HappySignals Platform
Integrations
Technical
Guides
Integrations
Installation and Configuration
ServiceNow
FreshService
Other ITSM Tools
Samples
Other
Tool Features
Platform overview
FAQ about Analytics tool
FAQ about Survey forms
FAQ about ITSM tool
Best Practices
How To
Proactive IT Experience
FAQ
Survey related questions
Analytics Settings Help
User Management
Report configuration
Logs
Live Screens Administration
Data
Survey settings
Privacy
Tool Features
Overview and FAQs on product features.
What are Live Screens?
Can I get training for Analytics features?
How are support profiles determined?
Why HappySignals Response Rate is so high?
Platform overview
Glossary of platform terms
Hotspots
Dashboard
Experience
Feedback
Benchmarks
See more
FAQ about Analytics tool
How to create a Shortcut from a predefined set of filters?
What is "Trend", and how to use it?
How do I edit a Shortcut (formerly QuickSignal)?
What to do if I cannot see the built-in tutorials in HappySignals
How to interpret the factors?
How are Happiness and Lost time values calculated?
Why am I directed to Demo/Live view when I try to access our portal?
Why do I see some factors twice on the Reports page?
Why does Happiness graph show scores in the future?
Where can I get support with using the tool?
How to get rid of "Unknown" or "Empty" data in HappySignals Analytics
Activating inactive measurement areas
See more
FAQ about Survey forms
What languages are available?
Can the rating scale have different colors?
What happens if the user doesn't submit the survey form?
What are the feedback questions (factors) HappySignals asks from users?
FAQ about ITSM tool
How is HappySignals different to ServiceNow OTB surveys?